TERMS AND CONDITIONS

DROP SHIPPING AND OUT OF STOCK ITEMS

WBP uses a type of fulfillment process known as drop shipping. Due to the nature of this type of process an item that you have purchased may now be out of stock. If this is to happen WBP will send you a notification, we will then give you the option to cancel your order or to wait for item to be back in stock. This could take up to several weeks to fulfill the order.

SHIPPING

WBP is only allowed to ship Hyperlite, HO Sports & Fatsac products within the United States of America

Shipping Cost

All Orders Over $50- FREE SHIPPING
All Orders Under $50- Flat Rate $7 Economy Shipping

I need my order Quick!

Need Ground Shipping, 3-Day Shipping, 2-Day Shipping or Overnight Shipping? Please email us at team@wbp.marketing

Free Shipping

WBP offers FREE shipping on all orders over $50 within the US. All orders over $50.00 will qualify for Free standard shipping within the United States of America.

Shipping Times

Orders will be shipped the same day if ordered before 9:00 a.m. MST weekday. A weekday is Monday through Friday. If your order was placed after 9:00 A.M. Mountain Standard time, your order will ship the next business day. If your order is expected to be delayed in shipping, we will notify you via e-mail or telephone. WBP does not ship items on Saturday or Sunday, orders placed on either of these days will not ship until the following shipping day. If you would like to expedite shipping please email us at team@wbp.marketing

Product Warranty

We support manufactures offering their products a warranty. If for some reason the warranty of a product is in a effect, we will work with you and the corresponding manufacture to solve the warranty concerns.

Didn’t Receive your Order?

Please note that it is your responsibility to contact us if you do not receive your order within the expected shipping time.

How long to receive my Order? 

All orders are shipped using economy shipping. If you wish to expedite your order please email us at team@wbp.marketing Please take notice that shipping time refers to business days and does not include weekends. WBP has no control over your order once it has been shipped. We are not responsible for shipping delays.

My order arrived Damaged, Delayed, Mis-shipped Items

We strive to send your order in a proper fashion, making sure it arrives in new condition and in a timely matter. Unfortunately, occasionally there may be errors or damage. Please contact us within 2 business days, 48 hrs, of the time your mis-shipped or damaged package arrives in order for us to work with carriers to correct the issue. WBP is not responsible for delayed items and the issue should be taken up with the courier.

A Incorrect Shipping Address was Given

If a delivery address that is incomplete or requires correction by the delivery company is given, a correction fee will be charged. If a address that is not a deliverable is provided, a charge for the original shipping and the return shipping will be assessed.

Returns & Exchanges

WBP will only offer a credit to the originally used card that the purchase was made. All orders are subject to the manufactures return policy, if the product does not qualify under the manufacture return policy, the product will not qualify for a return and or exchange. WBP is not responsible for products returned until we have signed for them, please use Signature Required to ensure we have received the product was received by us. Shipping and Handling fees are not to be refunded on orders that shipped on our Free Shipping offer. If your return is made 30 days after the purchase WBP will require you to be issued in store credit. Products that are used or blemished are not allowed to be returned unless it is under a defective state. In order to return an item the product must be in new condition, with original tags and packaging. If there are any questions whether your order qualifies for a return or exchange please email us at team@wbp.marketing

How do I Return/Exchange a Product?

Email team@wbp.marketing to check with WBP to make sure the product is qualified for a return. WBP will then give you further directions on where to send the package to. Please make sure the product is in new condition with original tags and packaging, or the product will be retuned to you and a shipping fee will be assessed. WBP is not responsible for shipping fees to return/exchange a product.

Cancelled Orders

You are allowed to cancel your order up until WBP has shipped out the package or sent your order to the manufacture, once this has occurred, the return policy for WBP and or the manufacture is to take effect.

Drop Shipping?

Many of our orders are dropped shipped directly from the manufacture. This means your order is placed with us and then the manufacture ships the product directly. If your item is dropped shipped, the manufacture’s return, exchange, warranty or refund policy is in effect.


Credit Card Chargebacks

If a chargeback is initiated on your credit card, and the credit card company declines the request, a charge of $35 will be assessed to you.

Order Not Received?

WBP is not responsible for orders that we do not receive.

Questions?

If you have any questions, please e-mail team@wbp.marketing 

LIFETIME RETURNS AND PERFORMANCE GUARANTEE

WBP has your back PERIOD. Purchase anything from WBP; try it, ride it, use it, and if you aren’t digging it – send it back. 

-The Performance Guarantee is available for all current model products with the exception of personalized items, WBP branded items, tower equipment, tubes/towables, ballast bags, wiring/ installed audio equipment or towers.

-To take advantage of the Performance Guarantee you must return the item with all original packaging, invoices, tags and shipping materials.

-An exchange requires, in-store credit, or credit on your credit card/Paypal for your returned purchase.

-Items have to be in good/new condition. We get you may used the product, but it can not be abused or neglected in any form. Items that have had wear, discoloration, or damage will not be accepted or considered for lifetime guarantee.

-WBP holds the rights to refuse any item that is wanting to be returned or exchanged.


Product Description / Images:

Product images and descriptions are a generalized overview of a product. WBP tries to accurately depict the  product images as close to the actual product as possible. If discrepancies like colors can vary from the product image and description. Please contact WBP if you have questions about specifics before you decide to place an order.

PRIVACY & SECURITY POLICY

Privacy

What personally identifiable information is being collected?

We collect the domain name of e-mail address (where possible) of visitors to our Web site, the e-mail addresses of those who communicate with us via-email (to receive our e-mail specials), aggregate information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information, requests for information, and/or site registrations. Physical addresses, credit card numbers, and expiration dates are needed for orders placed on the site.

How is my information being used?

The information we collect is used to improve the content of our web site, used to notify consumers about updates to our web site or problems only at their request. We do not sell or distribute customer information to any outside organization.

What organization is collecting the information?

Personal information, excluding credit card numbers, that you offer to us using our On-line Store and e-mail specials requests, are collected and used for future customer updates that are specifically aimed at your preferences. Entering sweepstakes may require subscribing to our e-mail specials. Information from sweepstakes entries will be used to contact you if you win.

What are cookies and how do we use them?

Our first priority is our customers’ security; therefore, we have implemented the use of cookies. A cookie is a block of text placed in a file on your computers’ hard drive by a Website you’ve visited. Cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration forms.

What choices are available to you regarding the collection, use and distribution of the information and how you can correct any inaccuracies in information?

If you do not want to receive e-mail from us in the future, please click “unsubscribe” on any emails sent to your address.

If you provide us with your postal address, you may receive periodic catalogs from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact us. Please provide us with your exact name, e-mail address and postal address. We will be sure your name will be removed from the mailings of this information.

If you provide us with your telephone number, you may receive telephone contact from us with information regarding your orders or requests for information. Please provide us with your correct phone number so we can contact you when we have a problem with your order. Your telephone number will not be given to any other company or used for any other purpose.

If our privacy practices change in the future, we will post the information on our site.

Security

What kind of security procedures are in place to protect the loss, misuse, or alteration of information sent?

We value your business and are committed to doing everything possible to make our online ordering process is 100% secure. Our website is protected through and through, protecting your personal information and making your orders secure.

Secure Ordering Process

Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). We use SSL to communicate with secure browsers like Google Crome and Firefox. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to decode.

Once you have completed your order online, our security procedures do not end. For example, the moment you press “submit” to send you order, the encrypted order is sent directly to our order processing system. Your order is automatically pushed through the system and never “sits” in an unsecured queue. As an added precaution, we do not keep your credit card information on our ordering system once your order has been processed. Although this may be an inconvenience to you (you must re-type your credit card information each time you place an order), we feel that this step is the safest way to conduct online business and ensure your security.

Ways to tell when you are in a secure section: In all browsers, look for the “http” in the URL to change to “https.” The added “s” represents that you have entered a secure area. The entire ordering process on our online store, from when you decide to checkout until your order is confirmed, is conducted on a secure server. Further, many popular browsers have a symbol to indicate secure mode.

PRICE MATCH GUARANTEE

Find it for Less? We will match it!

Everyone pulls from the same inventory. If you find something we sell for a lower price we will match it and back it! It’s simple send us an email with all the details and we will get you a coupon code to honor the price match.

If it is a same current model year product, nearly all our competitors will sell it at the same price. If you happen to find an item priced lower that is a current model, most likely it is not from an authorized dealer. This would mean that it will not come with a warranty and is not an authentic product.

In order to receive the price match the price is to be valid only on the same day your order is placed, the item is to be exactly identical, does not include competitors coupons. WBP has the right to refuse the price match if they fell that misleading information is being presented.

SALES TAX

No Sales Tax

Because we’re located in the great state of Montana, which does not currently charge sales tax on retail purchases. That means you can have some BIG savings on purchases you make through us.

TERMS AND CONDITIONS

WBP Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright/Trademark
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Wakeboatporn/WBP.  The collective work includes works that are licensed to Wakeboatporn/WBP Copyright 2015, Wakeboatporn/WBP, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Wakeboatporn/WBP or purchasing Wakeboatporn/WBP products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Wakeboatporn/WBP, or to purchase Wakeboatporn/WBP products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Wakeboatporn/WBP.  You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Wakeboatporn/WBP used in the site are trademarks or registered trademarks of Wakeboatporn/WBP

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Wakeboatporn/WBP without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Wakeboatporn/WBP may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Wakeboatporn/WBP


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Wakeboatporn/WBP or other licensed employee, contractor, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
WBP does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site and or its social media, Wakeboatporn/WBP is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However Wakeboatporn/WBP reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Wakeboatporn/WBP in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless its officers, directors, contractors, employees, agents, licensees and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Other Pertinent Information:

  • Customers information will not be sold to third parties. Information will use the information only to fulfill orders, contact you, or conducting your requests. You are responsible for the accuracy of the information given. 
  • WBP holds the rights to use device information collected by your device while accessing the website. 
  • WBP may use the information through email communication for updates, news and corresponding. 
  • WBP may provide the information to a new party in the event of a buy out. 
  • WBP is entitled to provide your information on the event of a good faith event and the events of participating with law enforcement.
  • WBP strives at its best to protect your personal information. 
  • If you do not wish to receive more information from WBP please email Team@wbp.marketing

  • WBP will only sell & ship within the 50 states of America.
  • WBP acknowledges that there is a chance that the item you purchase on wbpworld.com is out of stock due to the drop ship system of the website, even if our system is showing the product is labeled in stock. If this happens, WBP will notify the buyer via email or phone of the item being out of stock. There maybe an unforeseen timeline to ship the product because of the drop shipping nature. 
    WBP is not responsible for warranty issues. Warranty is under manufacturer discrepancy & regulations. 
  • WBP is not responsible for shipping errors.
  • Shipping will be coming directly from the manufacturer unless it is a WBP personalized product. 
  • WBP is not responsible for products that void manufacturers warranty. 
  • WBP holds the right to refuse service.